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Frenkel, Douglas.

The practice of mediation : a video-integrated text / Douglas N. Frenkel and James H. Stark - 2nd edition - New York : Wolters Kluwer Law & Business, 2012. - xxii, 509 p. ; 26 cm.

1: "So you want to study mediation?" An introduction to the processes of mediation and the skills of effective mediators;
2: Basics of negotiation theory and why negotiations fail;
3: The role of the mediator: differing approaches, fundamental norms;
4: Preparing to mediate;
5: Mediation as a structured process...

ISBN: 9780735544390 (pbk.)

Subjects--Topical Terms:
Mediation
Dispute resolution
Law

Dewey Class. No.: 347.017 FRE