
Library Catalogue

| 000 -LEADER | |
|---|---|
| fixed length control field | 03898nam a22003015i 4500 |
| 001 - CONTROL NUMBER | |
| control field | 20508667 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20200906224524.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 180523s2018 mau 000 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 2018945840 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781786431240 (hardback : alk. paper) |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Language of cataloging | eng |
| Description conventions | rda |
| Transcribing agency | DLC |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | pcc |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 342.0667 HER |
| 245 00 - TITLE STATEMENT | |
| Title | Research handbook on the ombudsman / |
| Statement of responsibility, etc. | [edited by] Marc Hertogh, Richard Kirkham. |
| 263 ## - PROJECTED PUBLICATION DATE | |
| Projected publication date | 1811 |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | Northampton, MA : |
| Name of producer, publisher, distributor, manufacturer | Edward Elgar Pub., Inc., |
| Date of production, publication, distribution, manufacture, or copyright notice | 2018. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | pages cm |
| 336 ## - CONTENT TYPE | |
| Content type term | text |
| Content type code | txt |
| Source | rdacontent |
| 337 ## - MEDIA TYPE | |
| Media type term | unmediated |
| Media type code | n |
| Source | rdamedia |
| 338 ## - CARRIER TYPE | |
| Carrier type term | volume |
| Carrier type code | nc |
| Source | rdacarrier |
| 490 0# - SERIES STATEMENT | |
| Series statement | Research handbooks in law and politics |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Table of contents<br/><br/>Contents:<br/><br/>Foreword<br/>Peter Tyndall <br/><br/>1. The Ombudsman and Administrative Justice: From Promise to Performance<br/>Marc Hertogh and Richard Kirkham<br/><br/>PART I: FUNDAMENTALS OF THE OMBUDSMAN<br/>2. The History and Evolution of the Ombudsman Model<br/>Sabine Carl<br/><br/>3. Ombudsmen and Public Authorities: A Modest Proposal<br/>Nick O'Brien<br/><br/>4. The Private Sector Ombudsman<br/>Christopher Hodges<br/><br/>PART II: THE EVOLUTION OF THE OMBUDSMAN<br/>5. Ombudsmen: 'Hunting Lions' or 'Swatting Flies'<br/>Carol Harlow<br/><br/>6. The Politics of the Ombudsman: The Hong Kong Experience<br/>Johannes Chan and Vivianne Wong<br/><br/>7. The Ombudsman and the Rule of Law<br/>Benny Tai<br/><br/>8. The European Ombudsman and the Court of Justice of the European Union: Competition or Symbiosis in Promoting Transparency?<br/>Milan Remac<br/><br/>9. The Rule of Law in the European Union: Standards of the Ombudsman, Judge, and Auditor <br/>Alex Brenninkmeijer and Emma van Gelder<br/><br/>10. Ombudspersons in Developing Countries: The Case of Indonesia<br/>Adriaan Bedner<br/><br/>11. The Transposition of the Ombudsman Model to the Human Rights Domain: Its Role as a Policy Entrepreneur<br/>Carlos Alza Barco <br/><br/>12. Fifty Years of the Ombudsman in Africa<br/>Victor Ayeni<br/><br/>13. Ombuds Institutions: Strengthening Gender Equality, Women's Access to Justice and Protection and Promotion of Women's Rights<br/>Linda C. Reif<br/><br/>PART III: EVALUATION OF THE OMBUDSMAN<br/>14. The Profile of Complainants: How to Overcome the 'Matthew Effect'? <br/>Bernard Hubeau<br/><br/>15. How Do Complainants Experience the Ombuds Procedure? Detecting Cultural Patterns of Disputing Behavior - A Comparative Analysis of Users that Complain about Financial Services <br/>Naomi Creutzfeldt and Ben Bradford<br/><br/>16. What Do Government Agencies Learn from the Ombudsman?<br/>Chris Gill<br/><br/>17. Ombudsmen in Prisons: Reviewing and Reforming<br/>Matthew Groves<br/><br/>18. The National Ombudsman and Proper Police Conduct <br/>Yvonne van der Vlugt<br/><br/>19. The Use of Own-Initiative Powers by the Ombudsman<br/>Laura Diez Bueso<br/><br/>20. Effectiveness and Independence of the Ombudsman's Own Motion Investigations: A Practitioner's Perspective from The Netherlands<br/>Maaike de Langen, Emily Govers and Reinier Van Zutphen<br/><br/>PART IV: OMBUDSMAN OFFICE AND PROFESSION<br/>21. Administering Access to the Public Ombuds Institution. A Case Study on the Austrian Ombudsman Board<br/>Julia Dahlvik and Axel Pohn-Weidinger<br/><br/>22. Ombuds Can, Ombuds Can't, Ombuds Should, Ombuds Shan't: A Call to Improve Evaluation of the Ombudsman Institution <br/>Anita Stumckhe<br/><br/>23. The Ombudsman in Australia: Flourishing, Expanding, Diversifying, Innovating<br/>John McMillan<br/><br/>24. Ombudsman Values: A Guide to Practice<br/>Robert Behrens<br/><br/>25. The 21st Century Ombudsperson: A Guarantor of Democracy <br/>Manuel Lezertua<br/><br/>26. What's in a Name: A Discussion Paper on Ombud Terminology<br/>Varda Bondy and Margaret Doyle<br/><br/>PART V: CONCLUSION<br/>27. An Agenda for Future Ombudsman Research: Towards a General "Ombuds-Science"<br/>Marc Hertogh and Richard Kirkham<br/><br/>Index |
| 651 ## - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME | |
| Geographic name | Ombudsman - Research - U K |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
| a | 0 |
| b | ibc |
| c | orignew |
| d | 2 |
| e | epcn |
| f | 20 |
| g | y-gencatlg |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | BOOKs |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Materials specified (bound volume or other part) | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Coded location qualifier | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | HB | Reference | NLS | NLS | 29/01/2019 | Purchased | REFERENCE | 19167.00 | 342.0667 HER | 36978 | 29/01/2019 | 29/01/2019 | BOOKs |