Library Catalogue
Managing key clients : Securing the future of the professional services firm (Record no. 37850)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01182nam a2200217Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20210420105347.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 160316s2000 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781844800865 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | n |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 340.028000 |
| Item number | WAL |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Walker Kevin |
| 245 ## - TITLE STATEMENT | |
| Title | Managing key clients : Securing the future of the professional services firm |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | London |
| Name of publisher, distributor, etc. | Continum |
| Date of publication, distribution, etc. | 2000 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 198p |
| Dimensions | ix |
| 365 ## - TRADE PRICE | |
| Price amount | Gratis |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Table of contents<br/>Section 1: Setting the Scene; <br/>1 Finding the Motivation; <br/>2 Clients, Key Clients and Crown Jewels. <br/>Section 2: Developing the Relationship; <br/>3 Setting and Meeting Client Expectations; <br/>4 Marketing to Clients; <br/>5 Selling to Clients; <br/>6 Cross-selling to Clients. <br/>Section 3: Key Client Planning; <br/>7 Forming the Plan; <br/>8 Using Supporting Technology. <br/>Section 4: Issues for the Firm; <br/>9 Managing Key Client Relationships; <br/>10 Values and Characteristics in Key Client Management; <br/>Appendix: Key Client Management Health check Analysis; <br/>Index |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | 1.Professional Responsibility - U K2.Lawyers - Clients - Management |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Denvir Paul |
| -- | Ferguson Cliff |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | BOOKs |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| NLS | NLS | Library Compactors | 30/05/2017 | 340.028 WAL | 31927 | 30/05/2017 | 30/05/2017 | BOOKs |