Tables of Contents:- List of Tables, Figures and Boxes Foreword by Vijay Kelkar Preface List of Abbreviations Introduction PARTHASARATHI SHOME 1. Organisational Structure of Direct Tax Administration RAJIVA RANJAN SINGH 2. Administrative Structure in the Reform of Indirect Taxes GAUTAM RAY 3. Risk Management in Audit Selection in the Income Tax Department SANJAY KUMAR 4. Audit Selection Through Risk Assessment in Indirect Taxes GAUTAM RAY 5. Dispute Resolution in Indirect Taxes GAUTAM RAY 6. Dispute Resolution Under Direct Tax Laws SUNIL JAIN 7. Large Taxpayer Units in India NAGENDRA KUMAR 8. Computerisation in Central Board of Direct Taxes RAJIVA RANJAN SINGH 9. Computerisation in Central Board of Excise and Customs Y. G. PARANDE 10. Taxpayer Information Services RAJIVA RANJAN SINGH AND ANWESHA DAS 11. Effectiveness of State-level Tax Administration with Reference to Value-Added Tax ARINDAM DAS-GUPTA WITH FERNANDA ANDRADE Appendix: Advancements in Tax Administrationâ??Dialogue between Administrators and Stakeholders Notes on Contributors Index Printed Pages