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Getting past no : negotiating in difficult situations / William Ury.
Publication details: New York : Bantam Books, 2007.Edition: Rev. edDescription: xii, 189 p. ; 21 cmISBN:- 9780553371314 (pbk.)
- 158.5Â 22
Contents:
Author's Note, Fifteen Years Later;
Acknowledgments;
I GETTING READY:
Overview: BREAKING THROUGH BARRIERS TO COOPERATION;
Prologue: PREPARE, PREPARE, PREPARE;
II USING THE BREAKTHROUGH STRATEGY:
1. Don't React: GO TO THE BALCONY;
2. Don't Argue: STEP TO THEIR SIDE;
3. Don't Reject: REFRAME;
4. Don't Push: BUILD THEM A GOLDEN BRIDGE;
5. Don't Escalate: USE POWER TO EDUCATE;
III TURNING ADVERSARIES INTO PARTNERS:
Conclusion: TURNING ADVERSARIES INTO PARTNERS;
Appendix: PREPARATION WORKSHEET;
Analytical Table of Contents;
End Notes.
| Item type | Current library | Shelving location | Call number | Materials specified | Status | Notes | Barcode | |
|---|---|---|---|---|---|---|---|---|
BOOKs
|
NLS | General Stacks | 158.5 URY (Browse shelf(Opens below)) | PB | Available | Recommended by Mr. Sanchit Sharma (PACE) | 39296 |
Includes bibliographical references.
Author's Note, Fifteen Years Later;
Acknowledgments;
I GETTING READY:
Overview: BREAKING THROUGH BARRIERS TO COOPERATION;
Prologue: PREPARE, PREPARE, PREPARE;
II USING THE BREAKTHROUGH STRATEGY:
1. Don't React: GO TO THE BALCONY;
2. Don't Argue: STEP TO THEIR SIDE;
3. Don't Reject: REFRAME;
4. Don't Push: BUILD THEM A GOLDEN BRIDGE;
5. Don't Escalate: USE POWER TO EDUCATE;
III TURNING ADVERSARIES INTO PARTNERS:
Conclusion: TURNING ADVERSARIES INTO PARTNERS;
Appendix: PREPARATION WORKSHEET;
Analytical Table of Contents;
End Notes.