

| Item type | Current library | Shelving location | Call number | Materials specified | Status | Notes | Barcode | |
|---|---|---|---|---|---|---|---|---|
BOOKs
|
NLS | General Stacks | 347.09 PAL (Browse shelf(Opens below)) | PB | Available | Recommended by Dr. Harisankar K Sathyapalan | 39557 |
1. Introduction; 2. Cultures of decision-making: precursors to the emergence of ADR; 3. The debates around civil justice and the movement towards procedural innovation; 4. Disputes and dispute processes; 5. Development of disputes, avoidance, self help; 6. Negotiations; 7. Mediation; 8. Umpiring: courts and tribunals; 9. Umpiring: arbitration; 10. Hybrid forms and processual experimentation; 11. The ombuds and its diffusion: from public to private; 12 ODR and its diffusion: from private to public; 13. Institutionalization of ADR; 14. Reflections.