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The mediation process : practical strategies for resolving conflict / Christopher W. Moore.

By: Publisher: San Francisco : Jossey-Bass, 2014Edition: 4th EditionDescription: xvi, 686 P. ; 23 cmISBN:
  • 9781118304303 (pbk.)
Subject(s): DDC classification:
  • 347.017 MOO
Contents:
1:Understanding disputes, conflict resolution, and mediation ; 2:Laying the groundwork for effective mediation ; 3:Conducting productive mediation meetings ; 4:Strategies for responding to special situation ; 5:Towards an excellant practice of mediation.
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BOOKs NLS 347.017 MOO (Browse shelf(Opens below)) Available 31509

1:Understanding disputes, conflict resolution, and mediation ;
2:Laying the groundwork for effective mediation ;
3:Conducting productive mediation meetings ;
4:Strategies for responding to special situation ;
5:Towards an excellant practice of mediation.