Contents:
List of abbreviations: vi;
List of illustrations: vii;
List of tables: vii;
Acknowledgements viii;
1. Introduction 1;
2. Review of literature 4;
2.1. The background to work 5;
2.2. Worker motivation theory 9;
2.3. Theories relating to work-life balance and the selected themes 11;
3. Research specifications 22;
3.1. Research problem 22;
3.2. Objectives, rationale and scope 23;
3.3. Research questions 27;
4. Research methodology 28;
4.1. Research design: 28;
4.2. Sampling: 29;
4.3. Ethical concerns: 31;
4.4. Experiences: 32;
5. Analysis 34;
5.1. Bangalore‘s IT sector: mobilizing government, firms and employees in the quest for efficiency 35;
5.2. Workers in hierarchies: firms incentivizing their productivity 43;
5.3. Technology at work: improving employee lives or blurring work boundaries 50;
5.4. Skilling and gender: creating differences between workers or improving productivity 57;
6. Recommendations 64;
6.1. Incremental recommendations 65;
6.2. System overhaul recommendations 68;
7. Conclusion 73;
Appendix: ix;
References 71.