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Consumer protection in India : policies and case studies / editors, Suresh Misra, Sapna Chadah, Mamta Pathania.
Publication details: New Delhi : Concept Pub. Co., 2012.Description: xx, 324 p. ; 23 cmISBN:- 9788180698743
- 8180698742
- 343.54071Â 23
- KNS982.3.A67Â N38 2009
Contents:
Summary: Papers presented at the National Seminar on "Consumer Protection in India : Lessons Learnt and Future Challenges", held at New Delhi in November 2009.
Contents:
1. Introduction;
Section I-Consumer policy and law;
2. Consumerism and consumer protection Act;
3. Working of consumer disputes redressal agencies;
4. Perception of presidents and members of the District forums in Jharkhand;
5. Emerging issues in consumer protection: An interface between consumer protection Act and the competition Act;
6. Alternative disputes resolution and consumer disputes redressal machinery;
7. Consumerism in Manipur: An overview;
8. Strengthening consumer movement;
9. Food standards in India: Need to integrate with international standards;
10. Expanding media market, shrinking consumer choice;
Section II-Consumer protection: Case studies;
11. Protecting the rural consumers: Need to reorient policies;
12. Package labelling in India: Impact on consumer welfare;
13. Grievance redressal mechanism: A study of insurance sector;
14. Consumer participation in electricity regulation;
15. Endangered consumers: A case study of bank lok adalat in Delhi;
16. Education as a service under consumer protection Act;
17. Consumer protection and electricity services: A case study of Delhi;
18. Fake products menace: A case study;
19. Role of VCOs in Consumer Protection: A case study of GOACAN;
20. Consumer rights awareness among women: A case study of Navi Mumbai;
21. Media literacy and the consumer: A critical study.
| Item type | Current library | Shelving location | Call number | Status | Barcode | |
|---|---|---|---|---|---|---|
BOOKs
|
NLS | Library Compactors | 343.071 MIS (Browse shelf(Opens below)) | Available | 27300 |
Includes bibliographical references and index.
Contents:
1. Introduction;
Section I-Consumer policy and law;
2. Consumerism and consumer protection Act;
3. Working of consumer disputes redressal agencies;
4. Perception of presidents and members of the District forums in Jharkhand;
5. Emerging issues in consumer protection: An interface between consumer protection Act and the competition Act;
6. Alternative disputes resolution and consumer disputes redressal machinery;
7. Consumerism in Manipur: An overview;
8. Strengthening consumer movement;
9. Food standards in India: Need to integrate with international standards;
10. Expanding media market, shrinking consumer choice;
Section II-Consumer protection: Case studies;
11. Protecting the rural consumers: Need to reorient policies;
12. Package labelling in India: Impact on consumer welfare;
13. Grievance redressal mechanism: A study of insurance sector;
14. Consumer participation in electricity regulation;
15. Endangered consumers: A case study of bank lok adalat in Delhi;
16. Education as a service under consumer protection Act;
17. Consumer protection and electricity services: A case study of Delhi;
18. Fake products menace: A case study;
19. Role of VCOs in Consumer Protection: A case study of GOACAN;
20. Consumer rights awareness among women: A case study of Navi Mumbai;
21. Media literacy and the consumer: A critical study.
Papers presented at the National Seminar on "Consumer Protection in India : Lessons Learnt and Future Challenges", held at New Delhi in November 2009.