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Online dispute resolution : resolving conflicts in cyberspace / Ethan Katsh and Janet Rifkin.

By: Contributor(s): Publication details: San Francisco : Jossey-Bass, 2001.Edition: 1st editionDescription: xiv, 226 p. : ill. ; 24 cmISBN:
  • 0787956767 (hbk.)
Subject(s): DDC classification:
  • 347.09 KAT
Online resources:
Contents:
1: The impact of cyberspace on disputes and dispute resolution; 2: A brief history of odr; 3: Understanding the odr process; 4: Introducing the fourth party: the critical role of technology; 5: Facilitating agreement: odr and offline dispute resolution; 6: How mediators can facilitate "screen to screen" agreement: a primer for conflict resolution professionals entering odr.
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Holdings
Item type Current library Call number Status Barcode
BOOKs NLS 347.09 KAT (Browse shelf(Opens below)) Available 31578
BOOKs NLS 347.09 KAT (Browse shelf(Opens below)) Available 34732

1: The impact of cyberspace on disputes and dispute resolution;
2: A brief history of odr;
3: Understanding the odr process;
4: Introducing the fourth party: the critical role of technology;
5: Facilitating agreement: odr and offline dispute resolution;
6: How mediators can facilitate "screen to screen" agreement: a primer for conflict resolution professionals entering odr.