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The practice of mediation : a video-integrated text / Douglas N. Frenkel and James H. Stark

By: Contributor(s): Publication details: New York : Wolters Kluwer Law & Business, 2012.Edition: 2nd editionDescription: xxii, 509 p. ; 26 cmISBN:
  • 9780735544390 (pbk.)
Subject(s): DDC classification:
  • 347.017 FRE
Contents:
1: "So you want to study mediation?" An introduction to the processes of mediation and the skills of effective mediators; 2: Basics of negotiation theory and why negotiations fail; 3: The role of the mediator: differing approaches, fundamental norms; 4: Preparing to mediate; 5: Mediation as a structured process...
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1: "So you want to study mediation?" An introduction to the processes of mediation and the skills of effective mediators;
2: Basics of negotiation theory and why negotiations fail;
3: The role of the mediator: differing approaches, fundamental norms;
4: Preparing to mediate;
5: Mediation as a structured process...